Contact Us
We're here to help! Whether you have questions about ARK MAX, need support, or just want to connect, we'd love to hear from you.
Contact Us
We're here to help! Whether you have questions about ARK MAX, need support, or just want to connect, we'd love to hear from you.
Office Hours
Monday to Friday: 9:00 AM – 6:00 PM
Get in touch
Get in touch
Get in touch
Pushing Boundaries, Defining Sound.
Pushing Boundaries, Defining Sound.
Pushing Boundaries, Defining Sound.
At LUIMEN, sound isn’t just heard—it’s felt. We craft premium audio experiences that immerse and inspire. ARK MAX isn’t just a headphone; it’s precision-engineered for pure, powerful sound.
FAQ
We’ve heard it all. Here’s everything you need to know before working with us.
FAQ
We’ve heard it all. Here’s everything you need to know before working with us.
How long does the battery last?
Up to 40 hours on a full charge, with fast-charging support.
Does ARK MAX support wired mode?
Yes! ARK MAX comes with a 3.5mm audio jack for wired listening.
Can I connect to multiple devices?
Yes, you can seamlessly switch between multiple devices.
Does ARK MAX come with a warranty?
Yes, we offer a 1-year warranty covering manufacturing defects.
What’s included in the box?
You’ll receive ARK MAX headphones, a carrying case, USB-C charging cable, 3.5mm audio cable, and a user manual.
Do you offer international shipping?
Yes, we ship worldwide! Shipping fees and delivery times vary by location.
How long does the battery last?
Up to 40 hours on a full charge, with fast-charging support.
Does ARK MAX support wired mode?
Yes! ARK MAX comes with a 3.5mm audio jack for wired listening.
Can I connect to multiple devices?
Yes, you can seamlessly switch between multiple devices.
Does ARK MAX come with a warranty?
Yes, we offer a 1-year warranty covering manufacturing defects.
What’s included in the box?
You’ll receive ARK MAX headphones, a carrying case, USB-C charging cable, 3.5mm audio cable, and a user manual.
Do you offer international shipping?
Yes, we ship worldwide! Shipping fees and delivery times vary by location.
How long does the battery last?
Up to 40 hours on a full charge, with fast-charging support.
Does ARK MAX support wired mode?
Yes! ARK MAX comes with a 3.5mm audio jack for wired listening.
Can I connect to multiple devices?
Yes, you can seamlessly switch between multiple devices.
Does ARK MAX come with a warranty?
Yes, we offer a 1-year warranty covering manufacturing defects.
What’s included in the box?
You’ll receive ARK MAX headphones, a carrying case, USB-C charging cable, 3.5mm audio cable, and a user manual.
Do you offer international shipping?
Yes, we ship worldwide! Shipping fees and delivery times vary by location.